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Letter Membership

• How do I join Letter?
• What are the requirements to join Letter?
• Is Letter open to the general public?
• How do I update my personal information?
• Letter Premium

How To Guides

• How to open a business account
• How to open a personal account
• How to accept a business account invitation
• How to accept to a personal account invitation
• How to add a user to your account
• How to make the opening deposit
• How to open an account from the waitlist
• How to freeze a debit card
• View all articles in “How To Guides”

Banking

• Can I deposit cash at an ATM?
• Personal and Business accounts
• Money transfer issue
• Checking account applications
• ACH limits
• Declined account application
• Transferring money
• Manage connected accounts
• View all articles in “Banking”

Accounts

• How do I sign-up for a Letter account?
• Is there a minimum deposit requirement to open a Letter account?
• Is there a monthly fee to have a Letter checking account?
• What do I need to open a Letter checking account?
• How to report fraud on an account
• How do I open a joint account?
• How many users can I add to my account?
• How to view statements
• View all articles in “Accounts”

Cards

• How to order a debit card
• How to create a virtual card
• How to order a debit card for someone else
• How to set a monthly budget on a card
• Debit card purchase limits
• ATM withdrawal limits
• How to report a damaged card
• What to do if your card is lost or stolen
• View all articles in “Cards”

Technical Support

• Letter hours and customer support
• How do I change my avatar?