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Step 1 To get started, head to app.letter.co. Step 2 Sign in to your Letter account. Step 3 Tap on the Bank icon in the left hand menu, and tap on Dashboard. |
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Step 1 Tap on the Checking Accounts button. |
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Step 1 Tap on the checking account attached to the card you want to freeze. |
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Step 1 In the checking account screen, the Details tab will be highlighted. Step 2 Tap on the Cards tab (it's next to Details), to view the cards that are attached to the account. |
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Step 1 When the Cards tab is highlighted, you will see a gallery of the attached cards. Step 2 Tap on the right hand arrow to scroll through your cards. Step 3 Tap on the card you wish to freeze. |
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Step 1 Tap the Freeze button. Step 2 Your card is now frozen and will remain so until you choose to unfreeze it, or process it as lost or stolen. Step 3 For additional assistance, Letter Support is available at help@letter.co or via the in app chat, which is housed in the help button in your left hand menu. |