Step 1

To get started, head to app.letter.co

Step 2

Tap on Sign In to access your Letter account and enter your credentials.

If your account has been unlocked you will automatically be directed through the onboarding process.

Step 3

Tap Continue.

Step 1

This screen will be pre-filled for you, and contains the information you entered when you joined the waitlist.

At this step you aren't able to change your name, phone number, or email address. If you need to update them, please reach out to us at help@letter.co

Step 2

Tap Continue.

Step 1

Enter your Personal Information.

Letter requires this personal information to verify your identity and satisfy U.S. banking regulation requirements.

Step 2

Tap Continue.

Step 1

Choose your Account Type. This can be either business or personal.

If you wish to open a business account, tap on Business to proceed, and tap on the following link for the How To Guide: How to open a business account

 

Step 2

To proceed with opening a personal account, tap on Personal.

Step 1

There are 3 sets of agreements for you to read through and accept.

Step 2

Account Terms.

These are the essential terms for your account. Please read through, slide the toggle to the right to opt into Letter alerts, then tap Agree and Continue.

 

Step 3

Banking Agreement.

This document provides the necessary agreements for you to bank with Letter. Please read through, then tap Agree and Continue.

Step 4

Privacy Policy.

This agreement outlines Letter's privacy policy. Please read through, and tap Agree and Continue.

Step 5

Tap the Continue when you've read and agreed to all of the terms and conditions.

When completed the bubbles next to each agreement will have check marks in them, and you will be able to tap the Continue button at the bottom of the page to move forward.

 

 

Step 1

This page is where you will set-up your identity verification parameters.

These steps help to ensure the highest level of security for your Letter account.

Step 2

Tap on Upload a Photo ID.

You will take a picture of the front and the back of your valid drivers license and upload them.

Step 3

Tap on Face Scan.

This is an extra level of protection that Letter uses to ensure your security both in account login and large dollar transactions. 

Step 4

Tap on Verify Email Address.

If you already did this as a waitlist member, the bubble next to it will be checked and there's no need to verify it again. 

Step 5

Tap on Verify Phone Number.

Like the email address, if you already did this as a waitlist member, the bubble next to it will be checked and there's no need to verify it again.

Step 6

Tap on Enable MFA.

You will choose 1 of the 4 MFA apps that Letter partners with to verify your identity each time you log in to Letter.

If you enabled MFA as a waitlist member, the bubble next to it will be checked and there's no need to set it up again.

Step 7

Tap on Finish and Open Account.

You will be able to open your account once all 5 bubbles have check marks in them.

Step 1

Your account is almost ready. It takes a couple of minutes to complete, so sit tight. We'll automatically update this page once it's ready.

Step 1

Congratulations on your new account and welcome to Letter!

To get started using Letter, head to How to make my opening deposit for a step by step guide to setting up an external account and making your opening deposit.