Step 1

Go to app.letter.co and sign in to your Letter account.

The Letter website is your go to place for your account, and everything you need to know about Letter.

Step 2

If this is your first time signing in, tap on new account.

If you already have a Letter account, or previously started creating a Letter account, tap on sign-in to continue where you left off.

Step 1

Enter your name, phone number, email address and a password to create your account, then tap continue.

Step 2

You will be sent codes to confirm your phone number and email address.

The email address and phone number you use will be tied to your Letter account, and will be used for multi-factor authentication.

Step 3

Input the MFA codes you received, and then tap continue.

If you currently have a Letter waitlist account, steps 2 and 3 will already be complete. Simply tap continue to move to the next screen.

Step 1

Enter your Date of Birth, Social Security Number, and Personal Street Address.

This information is required for all new accounts. U.S. banking regulations require that we confirm the identity of every account user, and the above information satisfies this requirement.

Step 2

Tap the Continue button.

Step 1

Choose your account type, business or personal.

If you wish to open a business account, tap on Business to proceed, and use the following link for business account opening instructions: How to open a business account

Step 2

To continue with opening a personal account, tap on Personal.

Step 1

Terms.

This page contains 3 sets of terms to read through and agree to, before moving to the next page.

Step 2

Accounts Terms.

These are the terms of your account. Please read through and slide the toggle to the right to opt into Letter alerts, and then tap Agree and Continue.

Step 3

Banking Agreement.

This agreement allows you to bank with Letter, and Letter to provide you with banking services. Please read through and then tap Agree and Continue.

Step 4

Privacy Policy.

This agreement provides for your privacy. Please read through and then tap Agree and Continue.

 

Step 5

Tap Continue once you have read and agreed to all of the terms and conditions.

When complete, the bubbles next to each agreement will have check marks in them, and you will be able to tap on the Continue button to move forward.

Step 1

Identity Verification.

This page is where you will set-up your identity verification parameters. These steps help to ensure the highest level of security for your Letter account.

Step 2

Tap on Upload a Photo ID.

You will take a picture of the front and the back of your valid ID, and then upload the pictures.

Step 3

Tap on Face Scan.

This is an extra level of protection that Letter uses to ensure your security both in account login and large dollar transactions.

Step 4

Tap on Verify Email Address.

If you already did this as a waitlist member, the bubble next to it will be checked and there's no need to verify it again.

Step 5

Tap on Verify Phone Number.

Like the email address, if you already did this as a waitlist member, the bubble next to it will be checked and there's no need to verify it again.

Step 6

Tap on Enable MFA.

You will choose 1 of the 4 MFA apps that Letter uses, to verify your identity each time you log in to Letter.

If you enabled MFA as a waitlist member, the bubble next to it will be checked and there's no need to tap on it.

Step 7

Tap on Finish and Open Account.

Do this once all 5 bubbles have check marks in them and you will have officially onboarded to Letter.

Step 1

Your account is almost ready. It will take a couple of minutes to complete, so sit tight. We'll automatically update this page once it's ready.

Step 1

Congratulations on your new account and welcome to Letter!

To get started using Letter, head to How to make my initial deposit for a step by step guide to setting up an external account and making your opening deposit.